Our account management commitment is tailored to you, our unique customer.
No two accounts are the same, so why should you fit the stereotype of the “usual” stationary sales processes.
At The Office Works we take the time to really understand your business, before going on to talk about what we can do for you. Without the preliminary investment of time, how could we ensure our relationship becomes a long term partnership….. as that is what we aim for.
In order to ensure we deliver this promise, your account manager will follow our account management development plan. This will take the following steps:
Current purchasing profile
Processes
Costs
Suppliers
Satisfaction
Expectations
Needs
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Challenges experienced
Rate Audit
Ordering Timelines
Storage facilities
Short Lead Orders
Last 12 months order pattern |
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And most importantly, how do you want the
relationship with your office supplies partner to work.
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