Delivery Success

Our approach means your orders will arrive first time, error-free and complete.  This is important, not just because complete orders are, in our opinion, a mandatory requirement, but also because there is a time and cost implication for your colleagues to resolve issues caused by delivery failures from other suppliers.  Some of the key statistics that underpin our promise of outstanding service include:

 

  • Stock availability of nearly 97% that ensures we are holding the products you require for next day delivery
  • 20,000+ products in stock to ensure we’ve got everything that you’re likely to need
  • Stock levels of around £35 million (the largest stock availability in the UK and more than double the stock held by the largest of the ‘contract stationers’) ensures we hold more than enough of the products you’re likely to need
  • Next day delivery rates of over 98.5% ensures that your colleagues receive their orders when they want (and expect) them
  • Revolutionary 6 point ‘pick to light’ process through our supply partner  to ensure all orders are correct and that your colleagues are not inconvenienced by ‘picking’ errors
  • ‘Regional’ distribution center network to provide an emergency ‘same day’ delivery service if required
  • 2,800 UPS delivery vehicles proven to provide world-beating service to guarantee that your colleagues enjoy the best and most reliable delivery service in the industry

 

The Office Works are proud to be able to offer unrivaled levels of stock availability, with nearly 97% of the 20,000+ products at your disposal available for next day delivery.  From this massive range, over 98.5% of the goods your colleagues order will be delivered the very next working day.  We recognize that it is crucial that you are satisfied regarding our capabilities in this respect as a next day delivery expectation is currently the ‘norm’ across your business.